Refund Policy

1. Summary

If BetterBreaks is not right for you, ask within 15 days of paying and we will refund the full amount. You do not need to give a reason.

Free costs nothing and has no time limit, so you can try BetterBreaks before you pay anything.

2. What is covered

• Pro, the yearly subscription: any payment, including renewals, for 15 days after that payment.
• Forever, the single payment: for 15 days after the purchase.
• Free costs nothing, so there is nothing to refund. You can use the Free plan first to see whether BetterBreaks suits you.

3. How to ask

Email support@betterbreaks.app from the address you bought with, or reply to your receipt. Tell us you want a refund. Your order number helps but is not required.

You can also ask Paddle directly at paddle.net.

4. How long it takes

We approve refund requests within two business days. Paddle.com is the merchant of record for our sales, so the refund comes from Paddle, and Paddle emails you when it is on its way.

The money goes back to the card or account you paid with. Most banks take 3 to 10 business days to show it. The refund includes any tax you were charged.

5. After a refund

Your account returns to the Free plan. Your settings and break history stay on your computer. You can buy again at any time.

6. Canceling Pro

Canceling and refunding are different. Canceling stops the next yearly charge, and Pro keeps working until the end of the year you paid for. You can cancel with the link in your Paddle receipt, or email us and we will cancel it for you.

After the 15 days, we do not refund part of a year, except in the cases set out in our Terms of Service.

7. If the app does not run

If BetterBreaks will not run on a computer that meets our published system requirements, and we cannot fix it, we will refund you after the 15 days as well:

• Pro: your most recent yearly payment.
• Forever: the full price, if you bought it within the last 12 months.

Paddle can only return money to the original card for 120 days after a payment, and 179 days for PayPal. If your payment is older than that, we still honour this section. We agree another way to pay you, such as a bank transfer, and we ask you for the details we need.

8. Updates and new versions

Updates to BetterBreaks are included in your plan and do not change this policy. Installing a new version does not start a new 15-day period, and it does not end one that is already running.

9. Repeated refunds

We may decline a request if an account shows a pattern of buying and refunding repeatedly, or if the same person asks again for a product they have already been refunded for. One refund per product, per person, is what this policy is for.

We may also decline where a purchase was plainly not made in good faith: a licence bought for resale, a payment we have reason to believe was not made by the cardholder, or an account used to redeem a code and then claim the money back. This does not affect your legal rights, and we will always tell you why.

10. Your legal rights

This policy adds to your rights under the consumer protection laws of the country where you live. It does not replace them.

In the European Union and the United Kingdom, you have 14 days to withdraw from an online purchase. For digital content that right can end once you start using it, if you agreed to this at checkout. Our 15-day refund applies either way, so you are never worse off than the law allows.

Some countries give shorter unconditional periods than this policy — 7 days in Canada, 5 days in Singapore, for example. Where the law gives you more than we do, the law wins. Paddle, as the seller of record, applies those rights whatever this page says.

11. Problems with a charge

If something looks wrong with a charge, please contact us before disputing it with your bank. We can usually fix it faster.

12. Contact

NYRA Tech Corporation
support@betterbreaks.app